Whirlpool Microwave Oven GH7155XHS User Manual

Use And Care  
G
U
I
D
E
A Note to You ........................................2  
Microwave Oven Safety .......................3  
Getting to Know Your  
Microwave Oven ...................................6  
Using Your Microwave Oven..............11  
Using the safety lock.........................11  
Using the HELP feature.....................11  
Using the fan.....................................12  
Using the cooktop/countertop light....12  
Using the bi-level cooking rack.........12  
Setting the clock................................13  
Using the minute timer......................13  
Cooking at high cook power .............13  
Cooking at different cook powers......14  
Cooking with more than  
one cook cycle .....................................15  
Using AUTO DEFROST....................16  
Defrosting tips ...................................17  
Using WARM HOLD..........................17  
Using PERSONAL CHOICE .............18  
SENSOR cooking guide....................18  
Using SENSOR COOK.....................19  
Using SENSOR REHEAT .................19  
Using SENSOR BAKED POTATO ....20  
Using SENSOR POPCORN .............20  
Using SENSOR PIZZA REHEAT ......20  
Using SENSOR VEGETABLE...........21  
Using ADD MINUTE..........................21  
Adding or subtracting cook time .......21  
Cooking Guide ....................................22  
Caring for Your Microwave Oven......23  
Caring for the filters...........................24  
Replacing the cooktop and  
oven lights.........................................25  
Questions and Answers.....................27  
Troubleshooting..................................28  
Requesting Assistance or Service....29  
Warranty ..............................................32  
1-800-253-1301  
Call our Consumer Assistance Center  
with questions or comments.  
MICROWAVE HOOD COMBINATION  
3828W5A1053/4359953  
MODEL GH7155XHS  
 
Microwave Oven Safety  
Your safety and the safety of others is very important.  
We have provided many important safety messages in this manual and on your  
appliance. Always read and obey all safety messages.  
This is the safety alert symbol.  
This symbol alerts you to hazards that can kill or hurt you and others.  
All safety messages will be preceded by the safety alert symbol and the  
word “DANGER” or “WARNING.” These words mean:  
You will be killed or seriously injured  
wDANGER  
if you don’t follow instructions.  
You can be killed or seriously injured  
if you don’t follow instructions.  
wWARNING  
All safety messages will identify the hazard, tell you how to reduce the chance of injury,  
and tell you what can happen if the instructions are not followed.  
IMPORTANT SAFETY INSTRUCTIONS  
When using electrical appliances basic safety precautions should be followed, including  
the following:  
Some products such as whole eggs in  
the shell and sealed containers – for  
example, closed glass jars – may  
explode and should not be heated in the  
microwave oven.  
WARNING: To reduce the risk of  
burns, electric shock, fire, injury to  
persons, or exposure to excessive  
microwave energy:  
Read all instructions before using the  
microwave oven.  
Use the microwave oven only for its  
intended use as described in this manual.  
Do not use corrosive chemicals or vapors  
in the microwave oven. This type of oven  
is specifically designed to heat, cook, or  
dry food. It is not designed for industrial  
or laboratory use.  
Read and follow the specific  
“PRECAUTIONS TO AVOID POSSIBLE  
EXPOSURE TO EXCESSIVE  
MICROWAVE ENERGY” found in this  
section.  
The microwave oven must be grounded.  
Connect only to properly grounded outlet.  
See “GROUNDING INSTRUCTIONS”  
found at the end of this section.  
As with any appliance, close supervision  
is necessary when used by children.  
Do not operate the microwave oven if it  
has a damaged cord or plug, if it is not  
working properly, or if it has been  
damaged or dropped.  
Install or locate the microwave oven only  
in accordance with the provided  
installation instructions.  
SAVE THESE INSTRUCTIONS  
3
 
MICROWAVE OVEN SAFETY  
IMPORTANT SAFETY INSTRUCTIONS  
The microwave oven should be serviced  
only by qualified service personnel. Call  
an authorized service company for  
examination, repair, or adjustment.  
– Do not use the cavity for storage  
purposes. Do not leave paper  
products, cooking utensils, or food in  
the cavity when not in use.  
See door surface cleaning instructions in  
the “Caring for Your Microwave Oven”  
section.  
Suitable for use above both gas and  
electric cooking equipment.  
Intended to be used above ranges with  
maximum width of 36 inches (91 cm).  
To reduce the risk of fire in the oven  
cavity:  
Clean Ventilating Hoods Frequently -  
Grease should not be allowed to  
accumulate on hood or filter.  
– Do not overcook food. Carefully attend  
the microwave oven if paper, plastic,  
or other combustible materials are  
placed inside the oven to facilitate  
cooking.  
When flaming foods under the hood, turn  
the fan on.  
Use care when cleaning the vent-hood  
filter. Corrosive cleaning agents, such as  
lye-based oven cleaners, may damage  
the filter.  
– Remove wire twist-ties from paper or  
plastic bags before placing bags in  
oven.  
– If materials inside the oven should  
ignite, keep oven door closed, turn  
oven off, and disconnect the power  
cord, or shut off power at the fuse or  
circuit breaker panel.  
SAVE THESE INSTRUCTIONS  
PRECAUTIONS TO AVOID POSSIBLE  
EXPOSURE TO EXCESSIVE MICROWAVE  
ENERGY  
(a) Do not attempt to operate this oven  
with the door open since open-door  
operation can result in harmful  
exposure to microwave energy. It is  
important not to defeat or tamper with  
the safety interlocks.  
(b) Do not place any object between the  
oven front face and the door or allow  
soil or cleaner residue to accumulate  
on sealing surfaces.  
(c) Do not operate the oven if it is  
damaged. It is particularly important  
that the oven door close properly and  
that there is no damage to the:  
(1) Door (bent),  
(2) Hinges and latches (broken or  
loosened),  
(3) Door seals and sealing surfaces.  
(d) The oven should not be adjusted or  
repaired by anyone except properly  
qualified service personnel.  
4
 
MICROWAVE OVEN SAFETY  
Electrical  
wWARNING  
requirements  
Observe all governing codes and  
ordinances. A 120 Volt, 60 Hz, AC only,  
15 or 20 amp fused electrical supply is  
required. (A time-delay fuse is recommended.)  
It is recommended that a separate circuit  
serving only this appliance be provided.  
Electrical Shock Hazard  
Plug into a grounded 3 prong outlet.  
Do not remove ground prong.  
Do not use an adapter.  
Do not use an extension cord.  
Failure to follow these instructions can  
result in death, fire, or electrical shock.  
GROUNDING INSTRUCTIONS  
Do not use an extension cord. If the power  
supply cord is too short, have a qualified  
electrician or serviceman install an outlet  
near the microwave oven.  
For all cord connected appliances:  
The microwave oven must be grounded.  
In the event of an electrical short circuit,  
grounding reduces the risk of electric  
shock by providing an escape wire for the  
electric current. The microwave oven is  
equipped with a cord having a grounding  
wire with a grounding plug. The plug must  
be plugged into an outlet that is properly  
installed and grounded.  
For a permanently connected  
appliance:  
The microwave oven must be connected  
to a grounded, metallic, permanent wiring  
system, or an equipment grounding  
conductor should be run with the circui  
t
conductors and connected to the  
equipment grounding terminal or lead on  
the microwave oven.  
WARNING: Improper use of the  
grounding can result in a risk of electric  
shock.  
Consult a qualified electrician or  
serviceman if the grounding instructions  
are not completely understood, or if doubt  
exists as to whether the microwave oven  
is properly grounded.  
SAVE THESE INSTRUCTIONS  
5
 
Getting to Know Your  
Microwave Oven  
This section discusses the concepts behind microwave cooking. It also shows you the  
basics you need to know to operate your microwave oven. Please read this information  
before you use your oven.  
How your microwave Radio interference  
Using your microwave oven may cause  
interference to your radio, TV, or similar  
oven works  
Microwave ovens are safe. Microwave  
equipment. When there is interference, you  
energy is not hot. It causes food to make its  
can reduce it or remove it by:  
own heat, and it’s this heat that cooks the  
food.  
Cleaning the door and sealing surfaces of  
the oven.  
Microwaves are like TV waves, radio waves,  
or light waves. You cannot see them, but  
you can see what they do.  
Adjusting the receiving antenna of the  
radio or television.  
Moving the receiver away from the  
microwave oven.  
A magnetron in the microwave oven  
produces microwaves. The microwaves  
Plugging the microwave oven into a  
different outlet so that the microwave  
oven and receiver are on different branch  
circuits.  
move into the oven where they contact food  
as it turns on the turntable.  
The glass turntable of your microwave  
oven lets microwaves pass through. Then  
they bounce off a metal floor, back through  
the glass turntable, and are absorbed by the  
For the best cooking  
results  
food.  
Magnetron  
Always cook food for the shortest  
cooking time recommended. Check to see  
how the food is cooking. If needed, touch  
ADD MINUTE while the oven is operating  
or after the cooking cycle is over (see the  
“Using add minute” section).  
Stir, turn over, or rearrange the food  
being cooked about halfway through the  
cooking time for all recipes. This will help  
make sure the food is evenly cooked.  
Oven cavity  
Metal floor  
Glass turntable  
If you do not have a cover for a dish,  
use wax paper, or microwave-approved  
paper towels or plastic wrap. Remember  
to turn back a corner of the plastic wrap  
to vent steam during cooking.  
Microwaves pass through most glass,  
paper, and plastics without heating them so  
food absorbs the energy. Microwaves  
bounce off metal containers so food does  
not absorb the energy.  
Testing your  
microwave oven  
To test the oven put about 1 cup of cold  
water in a glass container in the oven.  
Close the door. Make sure it latches. Cook  
at 100% power for 2 minutes. When the  
time is up, the water should be heated.  
6
 
GETTING TO KNOW YOUR MICROWAVE OVEN  
possibly breaking it. If your turntable  
cracks or breaks, contact your dealer for a  
replacement.  
Testing your  
dinnerware or  
cookware  
When you use a browning dish, the  
browning dish bottom must be at least 3⁄  
inch above the turntable. Follow the direc-  
tions supplied with the browning dish.  
16  
Test dinnerware or cookware before  
using. To test a dish for safe use, put it into  
the oven with a cup of water beside it. Cook  
at 100% cook power for one minute. If the  
dish gets hot and water stays cool, do not  
use it. Some dishes (melamine, some  
ceramic dinnerware, etc.) absorb microwave  
energy, becoming too hot to handle and  
slowing cooking times. Cooking in metal  
containers not designed for microwave use  
could damage the oven, as could containers  
with hidden metal (twist-ties, foil lining,  
staples, metallic glaze or trim).  
Never cook or reheat a whole egg  
inside the shell. Steam buildup in whole  
eggs may cause them to burst, and  
possibly damage the oven. Slice hard-  
boiled eggs before heating. In rare cases,  
poached eggs have been known to  
explode. Cover poached eggs and allow  
a standing time of one minute before  
cutting into them.  
For best results, stir any liquid several  
times during heating or reheating. Liquids  
heated in certain containers (especially  
containers shaped like cylinders) may  
become overheated. The liquid may splash  
out with a loud noise during or after heating  
or when adding ingredients (coffee granules,  
tea bags, etc.). This can harm the oven.  
Operating safety  
precautions  
Never lean on the door or allow a child to  
swing on it when the door is open.  
Microwaves may not reach the center of a  
roast. The heat spreads to the center from  
the outer, cooked areas just as in regular  
oven cooking. This is one of the reasons  
for letting some foods (for example, roasts  
or baked potatoes) stand for a while after  
cooking, or for stirring some foods during  
the cooking time.  
Use hot pads. Microwave energy does  
not heat containers, but the heat from the  
food can make the container hot.  
Do not use newspaper or other printed  
paper in the oven.  
Do not dry flowers, fruit, herbs, wood,  
paper, gourds, or clothes in the oven.  
Do not deep fry in the oven.  
Do not start a microwave oven when it is  
Microwavable utensils are not suitable and  
it is difficult to maintain appropriate deep-  
frying temperatures.  
empty. Product life may be shortened. If  
you practice programming the oven, put a  
container of water in the oven. It is normal  
for the oven door to look wavy after the  
oven has been running for a while.  
Do not overcook potatoes. At the end of  
the recommended cooking time, potatoes  
should be slightly firm because they will  
continue cooking during standing time.  
After microwaving, let potatoes stand for  
5 minutes. They will finish cooking while  
standing.  
Do not try to melt paraffin wax in the  
oven. Paraffin wax will not melt in a  
microwave oven because it allows  
microwaves to pass through it.  
Do not operate the microwave oven  
unless the glass turntable is securely in  
place and can rotate freely. The turntable  
can rotate in either direction. Make sure  
the turntable is correct-side up in the  
oven. Handle your turntable with care  
when removing it from the oven to avoid  
Electrical connection  
If your electric power line or outlet  
voltage is less than 110 volts, cooking times  
may be longer. Have a qualified electrician  
check your electrical system.  
7
 
GETTING TO KNOW YOUR MICROWAVE OVEN  
Microwave oven features  
1
3
8
7
2
5
6
5
4
Your microwave oven is designed to make  
your cooking experience as enjoyable and  
productive as possible. To get you up and  
running quickly, the following is a list of the  
oven’s basic features:  
7. Turntable, Fan, and Cooktop Light  
Switches.  
8. Control Panel. Touch the pads on this  
panel to perform all functions.  
9. Vent Grille.  
10. Cooking Guide. Use as a quick  
reference for Auto Defrost and Sensor  
Cook settings.  
11. Glass Turntable. The turntable turns  
food as it cooks for more even cooking.  
It must be in the oven during operation  
for best cooking results.  
1. Door Handle. Pull to open door.  
2. Door Safety Lock System. The oven will  
not operate unless the door is securely  
closed.  
3. Window with Metal Shield. The shield  
prevents microwaves from escaping. It is  
designed as a screen to allow you to view  
food as it cooks.  
12. Model and Serial Number Plate.  
4. Two-Position Bi-Level Cooking Rack.  
Use for extra space when cooking in more  
than one container at the same time.  
5. Filter. See “Caring for the filters” section.  
6. Cooktop/Countertop Light. Turn on to  
light your cooktop or countertop or to use  
as a night light.  
8
 
GETTING TO KNOW YOUR MICROWAVE OVEN  
Control panel features  
Your microwave oven control panel lets you select the desired cooking function quickly and  
easily. All you have to do is touch the necessary Command Pad. The following is a list of all  
the Command and Number Pads located on the control panel. For more information on  
these features, see “Using your microwave oven” section.  
1
3
4
7
2
5
6
8
18  
19  
20  
3
4
5
1. DISPLAY. The display includes a clock  
and indicators to tell you time of day,  
cooking time settings, cook powers,  
quantities, weights and cooking functions  
selected.  
2. REHEAT. Touch this pad to reheat food  
with the SENSOR feature. The oven’s  
sensor will tell the oven how long to heat  
depending on the amount of humidity it  
detects from the food.  
9
 
GETTING TO KNOW YOUR MICROWAVE OVEN  
3. COOK. Touch this pad to cook common  
microwave-prepared foods with the  
SENSOR feature. The oven’s sensors  
will tell the oven how long to cook  
depending on the amount of humidity it  
detects from the food.  
4. POPCORN. Touch this pad to pop  
popcorn with the SENSOR feature. The  
oven’s sensor will tell the oven how long  
to cook depending on the amount of  
humidity it detects from the popcorn.  
5. BAKED POTATO. Touch this pad to  
cook potatoes with the SENSOR feature.  
The oven’s sensors will tell the oven how  
long to cook depending on the amount  
of humidity it detects from the potatoes.  
13. LESS. Touch this pad to subtract 10  
seconds of cook time each time you  
press it.  
14. COOK TIME. Touch this pad followed by  
Number Pads to set a cooking time.  
15. COOK POWER. Touch this pad after the  
cook time has been set, followed by a  
Number Pad to set the amount of  
microwave energy released to cook the  
food. The higher the number, the higher  
the microwave power or “cooking  
speed.”  
16. HELP. Touch this pad to learn how to  
use each oven function.  
17. Number Pads. Touch Number Pads to  
enter cooking times, Cook Powers,  
6. PIZZA REHEAT. Touch this pad to  
reheat one or several slices of pizza with  
the SENSOR feature. The oven’s sensor  
will tell the oven how long to cook  
depending on the amount of humidity it  
detects from the pizza.  
7. VEGETABLE. Touch this pad to cook  
vegetables with the SENSOR feature.  
The oven’s sensor will tell the oven how  
long to cook depending on the amount  
of humidity it detects from the vegeta-  
bles.  
quantities, weights, or food categories.  
18. CLOCK. Touch this pad to enter the cor-  
rect time of day.  
19. TIMER SET. Touch this pad to set the  
Minute Timer.  
20. TIMER OFF. Touch this pad to cancel  
the Minute Timer.  
21. START/ENTER. Touch this pad to start a  
function. If you open the door after the  
oven begins to cook, retouch  
START/ENTER.  
22. OFF/CANCEL. Touch this pad to  
erase an incorrect command, cancel a  
program during cooking, or to clear  
the Display.  
23. TURNTABLE ON/OFF. Touch this pad to  
stop the turntable only during the WARM  
HOLD and cook time functions. Stop the  
turntable only if the dish you are using is  
too long to turn inside the oven.  
8. AUTO DEFROST. Touch this pad fol-  
lowed by Number Pads to thaw frozen  
meat by weight.  
9. WARM HOLD. Touch this pad to keep  
hot, cooked foods safely warm in your  
oven for up to 99 minutes, 99 seconds.  
WARM HOLD can be used by itself, or it  
can automatically follow a cooking cycle.  
10. ADD MINUTE. Touch this pad to cook  
for 1 minute, at 100% Cook Power, or  
to add an extra minute, at the set Cook  
Power to your cooking cycle.  
11. PERSONAL CHOICE. Touch this pad to  
change the pre-set operation of the  
tones, clock, display speed, defrost  
weight and demo features.  
To stop the turntable, touch TURNTABLE  
ON/OFF before or after touching  
START/ENTER. The word OFF will scroll  
across the display and T/TABLE OFF will  
appear during cooking. If you do not  
program a function within 1 minute of  
pressing TURNTABLE ON/OFF, the  
turntable will automatically turn back on.  
To turn the turntable back on, touch  
TURNTABLE ON/OFF at any time during  
the programmed cycle.  
12. MORE .Touch this pad to add 10 seconds  
of cook time each time you press it.  
10  
 
USING YOUR MICROWAVE OVEN  
24. LIGHT. Touch this pad to turn on the  
cooktop/countertop light.  
25. FAN. Touch this pad to turn the fan on or  
Using Your  
Microwave  
Oven  
off.  
NOTE: If you try to enter incorrect  
instructions, you will not hear any tones.  
Touch CANCEL/OFF and re-enter the  
instructions.  
This section gives you instructions for  
operating each function. Please read these  
instructions carefully.  
Audible signals  
Audible signals are available to guide you  
when setting and using your oven:  
Using the safety  
lock  
A programming tone will sound each  
time you touch a pad.  
Seven tones signal the end of a Minute  
Timer countdown.  
Four tones signal the end of a cooking  
cycle.  
The safety lock prevents unwanted use of  
the microwave oven by disabling the control  
panel Command Pads.  
To lock or deactivate the control panel:  
Touch and hold START/ENTER for 4  
seconds. Two tones will sound and LOCKED  
will appear on the display.  
Three tones sound once every minute  
after an End-of-Cooking signal as a  
reminder if food has not been removed  
from oven.  
To cancel the safety lock:  
Touch and hold START/ENTER for 4  
seconds. Two tones will sound and LOCKED  
will be cleared from the display.  
Interrupting cooking  
You can stop the oven during a cycle by  
opening the door. The oven stops heating  
and the fan stops, but the light stays on.  
To restart cooking, close the door and  
Using the HELP  
feature  
Touch START/ENTER  
Touch the HELP keypad to display feature  
information and useful hints.  
If you do not want to continue cooking:  
Close the door and the light goes off.  
OR  
1. Touch HELP.  
Touch OFF/CANCEL  
TOUCH THIS KEYPAD THEN THE  
DESIRED FEATURE scrolls across  
display.  
2. Touch a function keypad.  
(Example: Popcorn)  
TOUCH THIS KEYPAD TO POP  
MICROWAVE POPCORN  
THE DISPLAY WILL SHOW SENSING  
UNTIL THE REMAINING COOK TIME  
HAS BEEN CALCULATED scrolls across  
display.  
11  
 
USING YOUR MICROWAVE OVEN  
Using the fan  
the control panel controls the 2-speed Fan.  
Using the bi-level  
cooking rack  
The Fan pad on the bottom right of  
The Bi-Level Cooking Rack gives you extra  
space when cooking in more than one  
container at the same time. The metal rack  
can be turned upside-down to help fit taller  
containers on the bottom of the oven.  
If you need a replacement rack, you can  
order one from your Whirlpool designated  
service company, or by calling the Consumer  
Assistance Center at 1-800-253-1301. Make  
sure to have your model number when  
ordering.  
1. Touch FAN  
(once for HIGH, twice for LOW)  
NOTE: If the temperature gets too hot  
around the microwave oven, the fan in  
the vent hood will automatically turn on  
at the LOW setting to protect the oven. It  
may stay on up to an hour to cool the  
oven. When this occurs, the FAN pad will  
not turn the fan off.  
Inserting the rack  
2. Turn off fan when desired.  
Touch FAN  
(twice if on HIGH, once if on LOW)  
Using the  
First position: Insert the rack securely into  
the rack supports on the side walls of the  
oven.  
cooktop/countertop  
light  
The pad on the bottom center of the control  
panel controls the cooktop/countertop light.  
1. Touch LIGHT.  
(once for high, twice for low [night  
light]).  
Second position: Turn rack upside-down  
when using a taller container on the bottom  
of the oven.  
2. Turn off light when desired.  
Touch LIGHT.  
(twice if on HIGH, once if on LOW)  
NOTES:  
Do not store the metal rack in the oven.  
Arcing and damage to the oven could re-  
sult if someone accidentally starts  
the oven.  
Do not operate the oven with the metal  
rack stored on the floor of the oven.  
Damage to the interior finish will result.  
Use rack only in the microwave oven.  
Do not use rack with browning dish.  
Do not let food container on rack touch  
the top or sides of the oven.  
12  
 
USING YOUR MICROWAVE OVEN9  
Do not cook foods directly on rack  
without putting them in containers first.  
To see the time of day while the timer is  
counting down, touch CLOCK.  
Do not place a metal cooking container on  
rack. Place a microwave-safe plate  
under container.  
If you want to use other command pads  
while the timer is counting down, touch  
TIMER OFF to cancel the Minute Timer.  
Only use the Bi-Level Cooking Rack when  
cooking at more than one level.  
1. Touch TIMER SET.  
2. Enter time to be counted down.  
Setting the clock  
Example for 3 minutes: Touch “3 0 0”.  
When your microwave oven is first plugged  
in or after a power failure, the Display will  
show “PLEASE TOUCH TIME OF DAY”. If a  
time of day is not set, “:” will show on the  
Display until you touch CLOCK.  
3. Touch START/ENTER  
(display counts down set time)  
At the end of countdown, “END” will be  
displayed and seven tones will sound. To  
restore time of day, touch OFF/CANCEL.  
NOTES:  
If you enter in an incorrect time and touch  
CLOCK, you cannot set time of day. Enter  
the correct time.  
If you touch OFF/CANCEL while setting  
the clock, the Display will show the last  
time of day set or “:” if no time of day has  
been set.  
Cooking at high  
cook power  
1. Put food in oven and close  
the door.  
To set time:  
1. Touch CLOCK.  
2. Touch COOK TIME  
(once for am, twice for pm)  
ENTER COOKING TIME scrolls across  
display.  
2. Enter time of day.  
Example for 1 minute, 30 seconds:  
Touch “1 3 0”.  
Example for 3:25: Touch “3 2 5”. Then  
touch CLOCK or START/ENTER.  
TOUCH START OR POWER scrolls  
across display.  
Using the Minute  
Timer  
3. Touch START/ENTER.  
You can use your microwave oven as a  
minute timer. Use the Minute Timer for timing  
up to 99 minutes, 99 seconds.  
(display counts down cooking time)  
At end of cooking time, “END” will be  
displayed and four tones will sound. The  
display will show the time of day after you  
open the door or touch OFF/CANCEL.  
NOTES:  
The oven can operate while the Minute  
Timer is in use. To see the Minute Timer  
while the oven is cooking, touch TIMER  
SET. The Display will return to the cooking  
time countdown while touching.  
13  
 
USING YOUR MICROWAVE OVEN  
Cooking at different cook powers  
For best results, some recipes call for  
different cook powers. The lower the cook  
power, the slower the cooking. Each number  
from 1 to 10 stands for a different percentage  
of cook power.  
The following chart gives the percentage  
of cook power each number pad stands for,  
and the cook power name usually used.  
It also tells you when to use each cook  
power. Follow recipe or food package  
instructions if available.  
NOTE: Refer to a reliable cookbook for  
cooking times based on the 1000 Watt cook  
power of your microwave oven.  
COOK POWER  
NAME  
WHEN TO USE IT  
Automatic 100% of  
full power  
High  
Quick heating many convenience foods  
and foods with high water content, such as  
soups and beverages  
Cooking tender cuts of meat, ground meat,  
poultry pieces, fish fillets, and vegetables  
9 = 90% of full power  
8 = 80% of full power  
7 = 70% of full power  
Heating cream soups  
Heating rice, pasta, or casseroles  
Medium-High  
Cooking and heating foods that need a  
Cook Power lower than high (for example,  
whole fish and meat loaf) or when food is  
cooking too fast  
Reheating a single serving of food  
6 = 60% of full power  
Cooking requiring special care, such as  
cheese and egg dishes, pudding, and  
custards  
Finishing cooking casseroles  
5 = 50% of full power  
4 = 40% of full power  
3 = 30% of full power  
Medium  
Cooking ham, whole poultry, and pot roasts  
Melting chocolate  
Simmering stews  
Heating pastries  
Medium-Low,  
Defrost  
Defrosting foods, such as bread, fish,  
meats, poultry, and precooked foods  
2 = 20% of full power  
1 = 10% of full power  
Softening butter, cheese, and ice cream  
Low  
Keeping food warm  
Taking chill out of fruit  
NOTE: Once cook time has been entered, you can also use the Cook Power pad as a  
second Minute Timer by entering “0” for the Cook Power. The oven will count down the  
cooking time you set without cooking.  
14  
 
USING YOUR MICROWAVE OVEN  
Cooking at different Cooking with more  
cook powers (cont.) than one cook cycle  
For best results, some recipes call for one  
1. Put food in oven and close  
the door.  
Cook Power for a certain length of time, and  
another Cook Power for another length of  
time. Your oven can be set to change from  
one to another automatically, for up to four  
cycles (including Auto Defrost and Warm  
Hold).  
2. Touch COOK TIME.  
ENTER COOKING TIME scrolls across  
display.  
1. Put food in oven and close  
the door.  
Example for 7 minute, 30 seconds:  
Touch “7 3 0”.  
2. Set cooking time for first cycle.  
Touch COOK TIME  
3. Touch COOK POWER.  
Example for 7 minute, 30 seconds:  
Touch “7 3 0”.  
ENTER POWER LEVEL 1 TO 10 scrolls  
across display.  
Example for 50% cook power: Touch “5”.  
P-50 TOUCH START scrolls across  
display.  
3. Set cook power for first cycle.  
Touch COOK POWER  
Example for 50% cook power: Touch “5”.  
4. Touch START/ENTER.  
P-50 TOUCH START scrolls across  
display.  
(display counts down cooking time)  
At end of cooking time, “END” will be  
displayed and four tones will sound. The  
display will show the time of day after you  
open the door or touch OFF/CANCEL.  
4. Repeat Steps 2 and 3 to set  
the cook time and cook power  
for the second cycle.  
5. Touch START/ENTER.  
After the first cycle is over, 2 tones will  
sound and the next cycle(s) will count  
down.  
At end of the cooking time, “END” will be  
displayed and four tones will sound. The  
display will show the time of day after you  
open the door or touch OFF/CANCEL.  
15  
 
USING YOUR MICROWAVE OVEN  
This chart shows you how to choose a type  
of food and the weights you can set for  
each type. For best results, loosen or  
remove covering on food.  
Using AUTO  
DEFROST  
You can defrost food by choosing a category  
and setting a weight. AUTO DEFROST has  
preset times and cook powers for 3  
TOUCH  
WEIGHTS  
DEFROST, YOU CAN SET  
THEN  
TOUCH  
(tenths of a  
pound)  
categories: Meat, Poultry, and Fish.  
FOOD  
Meat  
NOTES:  
1
2
3
.1 to 6.0  
.1 to 6.0  
.1 to 6.0  
To defrost items not listed in the “Auto  
defrost chart,” use 30% cook power.  
Refer to a reliable cookbook for  
defrosting information.  
Poultry  
Fish  
Twice during defrosting, the display will  
ask you to turn food over. After you do  
so, close the door and touch START to  
continue defrosting.  
Weight conversion chart  
You are probably used to food weights as  
being in pounds and ounces that are  
For best results, use the defrosting rack.  
fractions of a pound (for example, 4 ounces  
equals 1⁄  
pound). However, in order to enter  
4
To use AUTO DEFROST, follow the steps  
below:  
1. Touch AUTO DEFROST.  
food weight in AUTO DEFROST, you must  
specify pounds and tenths of a pound.  
If the weight on the food package is in  
fractions of a pound, you can use the  
following chart to convert the weight to  
decimals.  
MEAT TOUCH 1, POULTRY TOUCH 2,  
FISH TOUCH 3, scrolls across display.  
Equivalent  
Weight  
2. Touch Number pad for type of  
food.  
ENTER WEIGHT scrolls across display.  
OUNCES  
DECIMAL WEIGHT  
1.6  
3.2  
4.0  
.10  
.20  
3. Touch Number pad(s) to enter  
the weight.  
.25 One-Quarter Pound  
.30  
4.8  
(1=.1 lb, 11=1.1 lb, etc.)  
6.4  
.40  
8.0  
9.6  
.50 One-Half Pound  
.60  
11.2  
12.0  
12.8  
14.4  
16.0  
.70  
4. START/ENTER.  
.75 Three-Quarters Pound  
.80  
.90  
At end of the defrosting time, “END” will  
be displayed and four tones will sound.  
1.00 One Pound  
The display will show the time of day  
after you open the door or touch  
OFF/CANCEL.  
16  
 
USING YOUR MICROWAVE OVEN  
Defrosting tips  
Using WARM HOLD  
You can safely keep hot, cooked food warm  
in your microwave oven for up to 99 minutes,  
99 seconds (about 1 hour, 40 minutes). You  
can use WARM HOLD by itself, or to auto-  
matically follow a cooking cycle.  
When using AUTO DEFROST, the weight  
to be entered is the net weight in pounds  
and tenths of pounds (the weight of the  
food minus the container).  
Before starting, make sure you have  
removed any of the metal twist-ties which  
often come with frozen food bags, and  
replace them with strings or elastic bands.  
1. Put hot, cooked food in oven  
and close the door.  
Open containers such as cartons before  
they are placed in the oven.  
2. Touch WARM HOLD.  
Always slit or pierce plastic pouches or  
packaging.  
WARM HOLD TOUCH START scrolls  
across display.  
If food is foil wrapped, remove foil and  
place it in a suitable container.  
3. Touch START/ENTER.  
Slit the skins, if any, of frozen food such as  
sausage.  
At end of the warm hold, “END” will be  
displayed and four tones will sound.  
Bend plastic pouches of food to ensure  
even defrosting.  
The display will show the time of day  
after you open the door or touch  
OFF/CANCEL.  
Always underestimate defrosting time. If  
defrosted food is still icy in the center,  
return it to the microwave oven for more  
defrosting.  
The length of defrosting time varies  
according to how solidly the food is  
frozen.  
To make WARM HOLD  
automatically follow another  
cycle:  
While you are touching in cooking  
instructions, touch WARM HOLD before  
touching START/ENTER.  
When the last cooking cycle is over,  
you will hear two tones. “WARM” will come  
on while the oven continues to run.  
You can set WARM HOLD to follow  
AUTO DEFROST, COOK, or multi-cycle  
cooking.  
The shape of the package affects how  
quickly food will defrost. Shallow  
packages will defrost more quickly than a  
deep block.  
As food begins to defrost, separate the  
pieces. Separated pieces defrost more  
easily.  
Use small pieces of aluminum foil to  
shield parts of food such as chicken  
wings, leg tips, fish tails, or areas that start  
to get warm. Make sure the foil does not  
touch the sides, top, or bottom of the  
oven. The foil can damage the oven lining.  
NOTES:  
WARM HOLD operates for up to 99  
minutes, 99 seconds.  
Opening the oven door cancels WARM  
HOLD. Close the door and touch WARM  
HOLD, then touch START/ENTER if  
additional WARM HOLD time is desired.  
For better results, let food stand after  
defrosting. (For more information on  
standing time, see “Microwave cooking  
tips” in the “Cooking Guide” section.)  
Turn over food during defrosting or stand-  
ing time. Break apart and remove food as  
required.  
17  
 
USING YOUR MICROWAVE OVEN  
Using WARM HOLD SENSOR cooking  
(cont.)  
guide  
Sensor Cook allows you to cook many of  
your favorite foods without selecting cooking  
times and power levels. The display will  
show SENSING during the initial cook time.  
The oven automatically determines the  
required cooking time for each food item.  
When the internal sensor detects a certain  
amount of humidity coming from the food, it  
tells the oven how much longer to heat. The  
display shows the remaining cook time. For  
best results from cooking by Sensor, follow  
these recommendations:  
Food cooked covered should be covered  
during WARM HOLD.  
Pastry items (pies, turnovers, etc.) should  
be uncovered during WARM HOLD.  
Complete meals kept warm on a dinner  
plate should be covered during WARM  
HOLD.  
Do not use more than one complete  
WARM HOLD cycle (about 1 hour, 40  
minutes). The quality of some foods will  
suffer with extended time.  
1. Turntable and outside of food container  
should be dry for best results.  
Using PERSONAL  
CHOICE  
2. Foods should always be covered  
loosely with microwavable plastic  
wrap, waxed paper, or a lid.  
You can change the preset values for tones,  
clock, display scrolling speed, defrost weight  
and demonstration features.  
3. Do not open the door or touch  
OFF/CANCEL during the sensing  
times. When sensing time is over, the  
oven beeps twice and the remaining  
cook times appears on the display. At  
this time, you can open the door to  
stir, turn or rearrange the food.  
1. Touch PERSONAL CHOICE.  
SOUND ON/OFF TOUCH 1,  
CLOCK ON/OFF TOUCH 2,  
SCROLL SPEED TOUCH 3,  
LBS/KG CHOICE TOUCH 4,  
DEMO ON/OFF TOUCH 5,  
scrolls across display.  
NOTES:  
Always use microwavable containers and  
cover them with lids or vented plastic  
wrap.  
Never use tight-sealing plastic covers.  
They can prevent steam from escaping  
and cause food to overcook.  
Match the amount to the size of the  
container. Fill containers at least half full  
for best results.  
2. Touch function number.  
Example for changing defrost weight:  
Touch “4”.  
Be sure the outside of the cooking  
container and the inside of the microwave  
oven are dry before placing food in the  
oven. Beads of moisture turning into steam  
can mislead the sensor.  
3. Follow display prompts.  
Example for changing weight from Lb. to  
Kg.: Touch “2”.  
18  
 
USING YOUR MICROWAVE OVEN  
Using SENSOR  
COOK  
Using SENSOR  
REHEAT  
Using COOK lets you heat common  
REHEAT lets you heat foods without  
needing to program times and Cook  
Powers. REHEAT has preset Cook Powers  
for 3 categories: Number 1 for Casserole,  
Number 2 for Dinner Plate, or Number 3 for  
Soup/Sauce.  
microwave-prepared foods without needing  
to program times and Cook Powers. COOK  
has preset Cook Powers for 3 food catego-  
ries: Number 1 for Frozen Entree, Number 2  
for Casserole, or Number 3 for Rice.  
NOTE: See “Reheating chart” in the  
“Cooking Guide” section for reheating with  
cooking time and Cook Power.  
1. Put food in oven and close  
the door.  
1. Put food in oven and close  
the door.  
2. Touch COOK.  
SELECT MENU 1 TO 3 – – SEE  
COOKING GUIDE BEHIND DOOR  
scrolls across display.  
2. Touch REHEAT.  
Example for casserole: Touch “2”.  
SELECT MENU 1 TO 3 – – SEE  
COOKING GUIDE BEHIND DOOR  
scrolls across display.  
Four seconds after you complete your  
selection, the oven will start.  
When sensor detects a certain amount  
of humidity from food, cooking time is  
displayed. The display will show  
SENSING and the remaining cooking  
time.  
Example for reheating soup/sauce:  
Touch “3”.  
Four seconds after you complete your  
selection, the oven will start.  
At end of cooking time, “END” will be  
displayed and four tones will sound. The  
display will show the time of day after you  
open the door or touch OFF/CANCEL.  
When sensor detects a certain amount  
of humidity from food, cooking time is  
displayed. The display will show  
SENSING and the remaining heating  
time.  
At end of reheating time, “END” will be  
displayed and four tones will sound. The  
display will show the time of day after you  
open the door or touch OFF/CANCEL.  
19  
 
USING YOUR MICROWAVE OVEN  
1. Place bag in oven and close  
the door.  
Using SENSOR  
BAKED POTATO  
Cooking with BAKED POTATO lets you  
bake one or several potatoes by touching  
one pad.  
2. Touch POPCORN.  
Four seconds later, the oven will start.  
When sensor detects a certain amount  
of humidity from popcorn, popping time is  
displayed. The display will show  
SENSING and the remaining cooking  
time.  
NOTES:  
Before baking, pierce potato with fork  
several times. Do not cover.  
After baking, let stand for 5 minutes.  
At end of cooking time, “END” will be  
displayed and four tones will sound. The  
display will show the time of day after you  
open the door or touch OFF/CANCEL.  
1. Put potato in oven and close  
the door.  
2. Touch BAKED POTATO.  
Using SENSOR  
PIZZA REHEAT  
Four seconds later the oven will start.  
When sensor detects a certain amount  
of humidity from potato, cooking time is  
displayed. The display will show  
SENSING and the remaining cooking  
time.  
Reheating pizza with PIZZA REHEAT lets  
you reheat one or several slices of pizza by  
touching one pad.  
At end of cooking time, “END” will be  
displayed and four tones will sound. The  
display will show the time of day after you  
open the door or touch OFF/CANCEL.  
1. Place pizza in oven and  
close door.  
2. Touch PIZZA REHEAT.  
Using SENSOR  
POPCORN  
Four seconds later the oven will start  
heating.  
When sensor detects a certain amount of  
humidity from pizza, heating time is  
displayed.  
POPCORN lets you pop commercially  
packaged microwave popcorn by touching  
just one pad.  
Pop only one package at a time. If you are  
using a microwave popcorn popper, follow  
manufacturer’s instructions.  
Cooking performance may vary with brand  
and fat content. Try several brands to  
decide which gives best popping results.  
For best results, use fresh bags of popcorn.  
At end of heating time, “END” will be  
displayed and four tones will sound. The  
display will show the time of day after you  
open the door or touch OFF/CANCEL.  
20  
 
USING YOUR MICROWAVE OVEN  
You can enter ADD MINUTE only after  
closing the door, after touching  
OFF/CANCEL, or during cooking.  
If you touch ADD MINUTE during cook-  
ing, the oven will cook at the currently  
selected Cook Power. If you touch ADD  
MINUTE after cooking is over, the oven  
will cook at 100% Cook Power.  
Using SENSOR  
VEGETABLE  
Cooking with VEGETABLE lets you heat  
common microwave-prepared vegetables  
without needing to program times and Cook  
Powers. VEGETABLE has preset cook  
powers for 3 food categories: Number 1 to  
select Fresh, Number 2 for Frozen, or  
Number 3 for Canned.  
You can only use ADD MINUTE with non-  
sensor functions.  
1. Put food in oven and close  
door.  
1. Place vegetables in oven and  
close door.  
2. Touch ADD MINUTE.  
2. Touch VEGETABLE.  
Example for cooking for 3 minutes:  
Touch ADD MINUTE three times.  
FRESH TOUCH 1, FROZEN TOUCH 2,  
CANNED TOUCH 3 scrolls across  
display.  
At end of cooking time, “END” will be  
displayed and four tones will sound. The  
display will show the time of day after you  
open the door or touch OFF/CANCEL.  
Example for frozen vegetables: Touch “2”.  
Four seconds after you complete your  
selection, the oven will start.  
Adding or  
subtracting cook  
time  
When sensor detects a certain amount  
of humidity from vegetables, cooking  
time is displayed. The display will show  
SENSING and the remaining cooking  
time.  
If the SENSOR function is too long or too  
short, you can increase or decrease the  
cook time by 10% after choosing the  
function. You can only increase or decrease  
cook time before cooking starts.  
At end of cooking time, “END” will be  
displayed and four tones will sound. The  
display will show the time of day after you  
open the door or touch OFF/CANCEL.  
To increase cook time by 10%: Touch “9”.  
To decrease cook time by 10%: Touch “7”.  
To reset to the normal cook time: Touch “8”.  
Using ADD MINUTE  
ADD MINUTE lets you cook food for  
1 minute at 100% Cook Power or add an  
extra minute to your cooking cycle. You  
can also use it to extend cooking time in  
multiples of 1 minute, up to 99 minutes.  
NOTES:  
To extend cooking time in multiples of  
1 minute, touch ADD MINUTE repeatedly  
during cooking.  
21  
 
Cooking Guide  
Shorten cooking times  
Keep food moist  
You can use any covering that lets  
microwaves pass through.  
Microwave cooking  
tips  
Amount of food  
If you increase or decrease the amount  
Releasing pressure in foods  
of food you prepare, the time it takes to  
cook that food will also change. For  
example, if you double a recipe, add a  
little more than half the original cooking  
time. Check for doneness and, if neces-  
sary, add more time in small increments.  
Several foods (for example: baked  
potatoes, sausages, egg yolks, and some  
fruits) are tightly covered by a skin or  
membrane. Steam can build up under the  
membrane during cooking, causing the  
food to burst. To relieve the pressure and  
to prevent bursting, pierce these foods  
before cooking with a fork, cocktail pick,  
or toothpick.  
Starting temperature of food  
The lower the temperature of the food  
being put into the microwave oven, the  
longer it takes to cook. Food at room  
temperature will be reheated more quickly  
than food at refrigerator temperature.  
Using standing time  
Always allow food to stand after  
cooking. Standing time after defrosting  
and cooking allows the temperature to  
evenly spread throughout the food,  
improving the cooking results.  
Composition of food  
Food with a lot of fat and sugar will be  
heated faster than food containing a lot of  
water. Fat and sugar will also reach a  
higher temperature than water in the  
cooking process.  
The length of the standing time  
depends on how much food you are  
cooking and how dense it is. Sometimes  
it can be as short as the time it takes you  
to remove the food from the oven and  
take it to the serving table. However, with  
larger, denser food, the standing time may  
be as long as 10 minutes.  
The more dense the food, the longer it  
takes to heat. “Very dense” food like meat  
takes longer to reheat than lighter, more  
porous food like sponge cakes.  
Size and shape  
Arranging food  
For best results, place food evenly on the  
plate. You can do this in several ways:  
Smaller pieces of food will cook faster  
than larger pieces. Also, same-shaped  
pieces cook more evenly than different-  
shaped pieces.  
If you are cooking several items of the  
same food, such as baked potatoes,  
place them in a ring pattern for uniform  
cooking.  
With foods that have different  
thicknesses, the thinner parts will cook  
faster than the thicker parts. Place the  
thinner parts of chicken wings and legs in  
the center of the dish.  
When cooking foods of uneven shapes  
or thickness, such as chicken breasts,  
place the smaller or thinner area of the  
food towards the center of the dish where  
it will be heated last.  
Stirring, turning foods  
Stirring and turning foods spreads heat  
Layer thin slices of meat on top of each  
other.  
quickly to the center of the dish and  
avoids overcooking at the outer edges of  
the food.  
When you cook or reheat whole fish,  
score the skin – this prevents cracking.  
Covering food  
Cover food to:  
Do not let food or a container touch the  
top or sides of the oven. This will prevent  
possible arcing.  
Reduce splattering  
22  
 
CARING FOR YOUR MICROWAVE OVEN  
Using aluminum foil  
Caring for  
Metal containers should not be used in a  
microwave oven. There are, however, some  
exceptions. If you have purchased food  
which is prepackaged in an aluminum foil  
container, refer to the instructions on the  
package. When using aluminum foil  
containers, cooking times may be longer  
because microwaves will only penetrate the  
top of the food.  
Your  
Microwave  
Oven  
If you use aluminum containers without  
package instructions, follow these  
guidelines:  
To make sure your microwave oven looks  
good and works well for a long time, you  
should maintain it properly. For proper  
care, please follow these instructions  
carefully.  
Place the container in a glass bowl and  
add some water so that it covers the  
bottom of the container, not more than 1⁄  
4
inch high. This ensures even heating of the  
container bottom.  
Always remove the lid to avoid damage  
to the oven.  
Use only undamaged containers.  
Do not use containers taller than 34 inch.  
Container must be at least half filled.  
For interior surfaces: Wash often with  
warm, sudsy water and a sponge or soft  
cloth. Use only mild, nonabrasive soaps or  
a mild detergent. Be sure to keep the  
areas clean where the door and oven  
frame touch when closed. Wipe well with  
clean water. Over time, stains can occur on  
the surfaces as the result of food particles  
spattering during cooking. This is normal.  
For stubborn soil, boil a cup of water in the  
oven for 2 or 3 minutes. Steam will soften  
the soil. To get rid of odors inside the oven,  
boil a cup of water with lemon juice or  
vinegar.  
To avoid arcing, there must be a minimum  
1
4
inch between the aluminum container  
and the walls of the oven and also  
between two aluminum containers.  
Always place the container on the  
turntable.  
Reheating food in aluminum foil  
containers usually takes up to double the  
time compared to reheating in plastic,  
glass, china, or paper containers. The  
time when food is ready will vary  
depending upon the type of container  
you use.  
Let food stand for 2 to 3 minutes after  
heating so that heat is spread evenly  
throughout container.  
For exterior surfaces and control panel:  
Use a soft cloth with spray glass cleaner.  
Apply the spray glass cleaner to the soft  
cloth; do not spray directly on the oven.  
NOTE: Abrasive cleansers, steel-wool  
pads, gritty wash cloths, some paper  
towels, etc., can damage the control panel  
and the interior and exterior oven surfaces.  
To clean turntable and turntable support,  
wash in mild, sudsy water; for heavily  
soiled areas use a mild cleanser and  
scouring sponge. The turntable and  
turntable support are dishwasher-safe.  
Cooking you should not do in  
your microwave oven  
Do not do canning of foods in the oven.  
Closed glass jars may explode, resulting  
in damage to the oven.  
Do not use the microwave oven to  
sterilize objects (baby bottles, etc.). It is  
difficult to keep the oven at the high  
temperature needed for safe sterilization.  
23  
 
CARING FOR YOUR MICROWAVE OVEN  
Caring for the filters  
The grease filters should be removed and  
cleaned often, at least once a month.  
NOTE: If your microwave hood combination  
is installed to recirculate air, the charcoal  
filter (available from your designated service  
company, Part No. 4359416) should be  
installed. The charcoal filter cannot be  
cleaned and should be replaced every 6 to  
12 months.  
4. To replace grease filters, slide filter in  
the frame slot on one side of the opening.  
Push filter upward and push to the other  
side to lock into place.  
5. Reconnect power or plug in microwave  
Grease filters:  
oven.  
Charcoal filter:  
1. Disconnect power or unplug microwave  
oven.  
1. Disconnect power or unplug microwave  
2. To remove grease filters, slide each filter  
to the side. Pull filters downward and  
push to the other side. The filter will drop  
out.  
oven.  
2. Remove the vent grille mounting screws.  
3. Tip the grille forward, then lift out to  
remove.  
3. Soak grease filters in hot water and a mild  
detergent. Scrub and swish to remove  
embedded dirt and grease. Rinse well  
and shake to dry. Do not clean filters  
with ammonia, corrosive cleaning  
agents such as lye-based oven  
cleaners, or place them in a  
4. Lift the back of the charcoal filter. Slide  
the filter straight out.  
dishwasher. The filters will turn black  
or could be damaged.  
24  
 
CARING FOR YOUR MICROWAVE OVEN  
Replacing the  
cooktop and oven  
lights  
The cooktop light  
1. Disconnect power or unplug microwave  
oven.  
5. Slide a new charcoal filter into place.  
The filter should rest at the angle shown.  
2. Remove the bulb cover mounting screws.  
3. We recommend replacing bulb(s) with  
candelabra-base 30-watt bulb(s) available  
from your designated service company, or  
by calling the Consumer Assistance  
Center at 1-800-253-1301. Make sure to  
have your model number when ordering.  
4. Reconnect power or plug in microwave  
6. Slide the bottom of the vent grille into  
place. Push the top until it snaps into  
place. Replace the mounting screws.  
7. Reconnect power or plug in microwave  
oven.  
oven.  
NOTE: Do not operate the hood without  
the grease filters in place.  
The oven light  
1. Disconnect power or unplug microwave  
oven.  
2. Remove the vent grille mounting screws.  
3. Tip the grille forward, then lift out to  
remove.  
25  
 
CARING FOR YOUR MICROWAVE OVEN  
8. Slide the top of the vent grille into place.  
4. Lift up the bulb holder.  
Push the bottom until it snaps into place.  
Replace the mounting screws.  
Bulb holder  
9. Reconnect power or plug in microwave  
oven.  
5. Replace the bulb.  
6. We recommend replacing the bulb with a  
candelabra-base 30-watt bulb available  
from your designated service company, or  
by calling the Consumer Assistance  
Center at 1-800-253-1301. Make sure to  
have your model number when ordering.  
7. Replace the bulb holder, if damaged.  
26  
 
Questions and Answers  
QUESTIONS  
ANSWERS  
Can I operate my microwave oven  
without the turntable or turn the turntable  
over to hold a large dish?  
No. If you remove or turn over the  
turntable, you will get poor cooking  
results. Dishes used in your oven must fit  
on the turntable.  
Can I use a rack in my microwave oven  
so that I may reheat or cook on two  
levels at a time?  
You can use a rack only if the rack is  
supplied with your microwave oven. If you  
use a rack not supplied with the microwave  
oven, you can get poor cooking  
performance and/or arcing.  
Can I use either metal or aluminum pans  
in my microwave oven?  
You can use aluminum foil for shielding (use  
small, flat pieces), small skewers, and  
shallow foil trays (if tray is not taller than  
1.9 cm [3⁄  
inch] deep and half filled with  
4
food to absorb microwave energy). Never  
allow metal to touch walls or door.  
Is it normal for the turntable to turn in  
either direction?  
Yes. The turntable rotates clockwise or  
counterclockwise, depending on the  
rotation of the motor when the cooking  
cycle begins.  
Sometimes the door of my microwave  
oven appears wavy. Is this normal?  
This appearance is normal and does not  
affect the operation of your oven.  
What are the humming noises that I hear  
when my microwave oven is operating?  
You may hear the sound of the transformer  
when the magnetron tube cycles on.  
Why does the dish become hot when I  
microwave food in it? I thought that this  
should not happen.  
As the food becomes hot it will conduct the  
heat to the dish. Be prepared to use hot  
pads to remove food after cooking.  
What does “standing time” mean?  
“Standing time” means that food should be  
removed from the oven and covered for  
additional time to allow it to finish cooking.  
This frees the oven for other cooking.  
Why does steam come out of the air  
exhaust vent?  
Steam is normally produced during  
cooking. The microwave oven has been  
designed to vent this steam out the vents.  
Can I pop popcorn in my microwave  
oven? How do I get the best results?  
Yes. Pop packaged microwave popcorn  
following manufacturer’s guidelines or use  
the preset POPCORN pad. Do not use  
regular paper bags. Use the “listening test”  
by stopping the oven as soon as the  
popping slows to a “pop” every 1 or 2  
seconds. Do not repop unpopped kernels.  
Do not pop popcorn in glass cookware.  
27  
 
Troubleshooting  
Most cooking problems often are caused by little things you can find and fix without  
tools of any kind. Check the lists below before calling for assistance or service. If  
you still need help, see the “Requesting Assistance or Service” section.  
If microwave does not operate, first check  
the following:  
Is the microwave plugged into a live outlet with the proper voltage? (See installation  
instructions.)  
Have you blown a household fuse or tripped a circuit breaker?  
Has the electric company experienced a power failure?  
Other possible problems and their causes:  
Problem  
Cause  
The microwave oven  
will not run.  
The door is not firmly closed and latched.  
You did not touch START/ENTER.  
You did not follow directions exactly.  
An operation that was programmed earlier is still running.  
You have not entered numbers after touching COOK TIME.  
Microwave cooking  
times seem too long.  
The electric supply to your home or wall outlets is low or  
lower than normal. Your electric company can tell you if the  
line voltage is low. Your electrician or service technician can  
tell you if the outlet voltage is low.  
The cook power is not at the recommended setting.  
Larger amounts of food need longer cooking times.  
The turntable will  
not turn.  
The turntable is not correctly in place. Make sure the turntable  
is correct-side up and is sitting securely on center shaft.  
The support is not operating correctly. Remove turntable,  
check that the turntable support is properly in place, and  
restart oven. If turntable support does not move, call a  
designated service technician for repair. Cooking without the  
turntable can give you poor results.  
The display shows a time  
counting down but the  
oven is not cooking.  
The oven door is not closed completely.  
You have set the controls as a kitchen timer. Touch  
OFF/CANCEL to cancel the Minute Timer.  
You do not hear the  
Programming Tone.  
The command is not correct.  
The fan seems to be  
running slower than  
usual.  
The oven has been stored in a cold area. The fan will run  
slower until the oven warms up to normal room temperature.  
The display is  
showing “:”.  
There has been a power interruption. Reset the clock.  
If none of these items is causing your problem, see the “Requesting Assistance or Service”  
section on page 29.  
28  
 
Requesting Assistance or  
Service  
To avoid unnecessary service calls, please check the “Troubleshooting” section.  
It may save you the cost of a service call. If you still need help, follow the  
instructions below.  
If you need assistance or service  
Call the Whirlpool Consumer Assistance  
Use and maintenance procedures  
Center toll free at  
1-800-253-1301. Our  
consultants are available to  
assist you.  
When calling:  
Accessory and repair parts sales  
Specialized customer assistance (Spanish  
speaking, hearing impaired, limited vision,  
etc.)  
Referrals to local dealers, service  
companies, and repair parts distributors  
Please know the purchase date, and the  
complete model and serial number of your  
appliance (see the “A Note to You” section).  
This information will help us better respond  
to your request.  
Whirlpool designated service  
technicians are trained to fulfill the product  
warranty and provide after-warranty service,  
anywhere in the United States.  
To locate the Whirlpool designated service  
company in your area, you can also look in  
your telephone directory Yellow Pages.  
Our consultants provide assistance with:  
Features and specifications on our full line  
of appliances  
Installation information  
For further assistance  
If you need further assistance, you can  
write to Whirlpool with any questions or  
concerns at:  
Please include a daytime phone number in  
your correspondence.  
Whirlpool Brand Home Appliances  
Consumer Assistance Center  
c/o Correspondence Dept.  
2000 North M-63  
Benton Harbor, MI 49022-2692  
29  
 
®
WHIRLPOOL  
Microwave Oven Warranty  
WHIRLPOOL WILL PAY FOR  
LENGTH OF WARRANTY  
FSP® replacement parts and repair labor to correct  
defects in materials or workmanship. Service must be  
provided by a Whirlpool designated service company.  
FULL ONE-YEAR  
WARRANTY  
FROM DATE OF PURCHASE  
FSP replacement magnetron tube on microwave  
ovens if defective in materials or workmanship.  
LIMITED FOUR-YEAR  
WARRANTY  
SECOND THROUGH FIFTH  
YEAR FROM DATE OF  
PURCHASE  
WHIRLPOOL WILL NOT PAY FOR  
A. Service calls to:  
1. Correct the installation of your microwave oven.  
2. Instruct you how to use your microwave oven.  
3. Replace house fuses or correct house wiring.  
4. Replace owner-accessible light bulbs.  
B. Repairs when your microwave oven is used in other than normal, single-family  
household use.  
C. Pickup and delivery. Your microwave oven is designed to be repaired in the home.  
D. Damage to your microwave oven caused by accident, misuse, fire, flood, acts of God,  
or use of products not approved by Whirlpool.  
E. Any labor costs during limited warranty.  
F. Repairs to parts or systems caused by unauthorized modifications made to  
the appliance.  
1/99  
WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR  
CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of  
incidental or consequential damages, so this exclusion or limitation may not apply to you.  
This warranty gives you specific legal rights, and you may also have other rights which vary  
from state to state.  
Outside the United States, a different warranty may apply. For details, please contact  
your authorized Whirlpool dealer.  
If you need service, first see the “If You Need Assistance or Service” section of this book.  
After checking “If You Need Assistance or Service,” additional help can be found by calling  
our Consumer Assistance Center telephone number, 1-800-253-1301, from anywhere in  
the U.S.A.  
3828W5A1053/4359953  
1/99  
Printed in Korea  
© 1999 Whirlpool Corporation  
® Registered Trademark/TM Trademark of Whirlpool, U.S.A.  
 

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